Looking for a third-party lead auditor for ISO Quality Standards Certification including ISO/TS 16949: 2002 - ISO 9001: 2000 - ISO 14001: 2004?
McDonald Quality Services is your source for ISO/TS 16949 Internal Audits - ISO/TS 19649 Training - ISO Quality Consulting and Services.

McDonald Quality Services - ISO/TS Consulting and Auditing - IATF / IRCA Auditor
Third-party Lead Auditor for ISO Certification Bodies
1842 Treyborne Circle - Commerce Township, Michigan 48390
jmcdonald12@sbcglobal.net - 248.794.3040

James McDonald is an ISO/TS Lead Auditor who has the qualifications to make recommendations to three certification bodies.

Standards of Quality Consulting:
   -Internal Auditing
   -Consulting
   -Training

Including:
   ISO 9001: 2000
   ISO/TS 16949: 2002
   ISO 14001: 2004



James has twenty years experience in:
-third-party auditing
-consulting
-manufacturing

Recent clients include:
Ford (Utica, Monroe, Flat Rock, Ypsilanti, Saline, Milan)
Hyundai-USA
Visteon (Visteon Village, Rawsonville, Sterling, North Penn)
ACH
Michigan Truck
Ford Dearborn Truck
Nisshinbo Automotive
Mitsubishi Motors
Fisher Dynamics
Essex Aluminum Plant
Cleveland Casting
Hendrickson Auxiliary Axle Systems
Fisher Dynamics
Team Linden
Koyo Corporation
Unisia of Georgia
Shape Corporation
Spectrum Cubic
The American Team
TSM Corporation
Detroit Chassis
Nagakura Engineering
Alcan Rolled Products
Bing Metals Group
Altec
Grede Foundries
Metal Forming Technologies
SKY (Sakaiya)
Garner Environmental
Turner Construction

and numerous suppliers to
GM, Chrysler, Honda, Toyota, Nissan, Delphi and Lear

James has conducted over 750 third party audits in
-ISO/TS 16949: 2002
-ISO 9001: 2000
-ISO 14001: 2004
-QS9000: 1998
-TE Supplement
-ISO9001: 1994.

Lead Audits have been conducted in the following countries:
-United States
-Japan
-Mexico
-Canada

In the past James has audited with VCA-NA, ASR, SRI, and UL, and is currently an active Lead Auditor with VCA-NA and ASR

James has also consulted at over 138 companies, leading each to successful third party accreditation to either:
-ISO/TS16949: 2002
-ISO14001
-QS9000: 1998
-ISO9001: 2000
-ISO9001: 1994
-TE Supplement

From 2000-2003, he was Senior Consultant Manager of an international consulting firm with responsibility for seventy consultants in the United States. An accomplished trainer, McDonald has presented seminars on FMEA, PPAP, APQP, Lean Manufacturing, Problem Solving, and Internal Auditing.

Holding a Ph.D., James presented seminars at Chrysler Motors plants for Central Michigan University in the 1980s. He has also worked at Dow Chemical Corporation and Saginaw Steering Gear (now Delphi).



ISO/TS16949: 2002 Auditor
(Certificate # 3-US-07-10-0826)

IRCA QMS 2000 Principal Auditor
(Card # A014654)

ISO14001: 2004 Auditor

ISO13485: 2007, Auditor

QS9000: 1998 Auditor 1998-2006
(Certificate # CR04-1038-now obsolete)

Why ISO and TS Certification Counts

James McDonald, ISO/TS 16949 Principal AuditorIncreased credibility.

And it makes good business sense.

Manufacturers that ship their products overseas require suppliers who have completed a quality performance audit and earned the benefits of becoming an ISO and TS certified supplier.

When your company's ISO and TS certification is registered it becomes the company's quality guarantee to any manufacturer that your company has met every requirement of the standard.

ISO and TS certification broadens your marketplace as a certified supplier to leading manufacturers and auto makers.

McDonald Quality Services is a Quality and Environmental Consulting Firm with the required certifications to make recommendations to three leading ISO/TS Certification Bodies for ISO and TS registration.

If your company is faced with starting an ISO/TS registration process, or if your company requires an internal process audit from an IATF/IRCA Lead Auditor, please contact us at 248.794.3040 to explore the scope of your company's auditing and registration requirements.

James McDonald, Ph.D.
McDonald Quality Services
ISO/TS Consulting/Auditing
IATF/IRCA Auditor
248.794.3040


Integrating Our Services to Match Your ISO and TS Requirements

We have worked extensively in the following industries:
   -Automotive Manufacturing
   -Electronics
   -Engineering
   -Plastics
   -Tool and Die

Each industry is unique, and yet the ISO and TS Standards' requirements remain constant within each industry.

ISO 9001, which is a quality management standard, and ISO 14001, an environmental management standard, are by definition generic management system standards. The same standard can be applied across the board to any company or organization, large or small, regardless of its product or service, or industry activity.

ISO/TS 16949:2002, in conjunction with ISO 9001:2000, is a Technical Specification (but not an ISO standard) strictly for automotive production and automotive-related service part organizations.

Included in the ISO/TS 16949 Technical Specification are the requirements of a company's quality management system, for the design and development, production, and where applicable, installation and service of automotive-related products.

Some of the methodologies used for ISO/TS 16949: 2002 include:

   APQP (Advanced Product Quality Planning) which involves Control Plans
   FMEA (Failure Mode and Effects Analysis)
   SPC (Statistical Process Control)
   MSA (Measurement System Analysis)
   PPAP (Production Part Approval Process)

Manuals for these are published by the AIAG (Automotive Industry Action Group).

Also unique to the ISO/TS 16949 standard is the site audit inclusion for all supporting functions; whether on-site or remote, including design centers, corporate headquarters and all distribution centers. All must be included in the audit, but cannot obtain stand-alone certification to the ISO/TS 16949 Technical Specification.

Every vehicle manufacturer has customer-specific requirements. Along with these specific requirements, the ISO/TS 16949 specification has also been accepted within the global automotive industry as the equivalent to the following International Automotive Task Force (IATF) automotive quality system standards: QS-9000 (American), VDA6.1 (German), EAQF (French), AVSQ (Italian).

Most large companies have customer-specific manuals with rules suppliers must follow. Auditors are required to audit these as well which is something McDonald Quality Services performs on a regular basis for our clients

One of the core strengths within our consulting firm is our ability to work within each industry and with each unique business to identify what is needed, and to implement the quality management system which is required for ISO and TS certification.


Managing Processes Effectively

Regardless of the size of an organization, what it does, whether it is in the public or private sector the requirements to managing and implementing a quality management system are the same. The ISO 9001:2000 is the only quality management system standard in which a company can become certified. If an organization's management decides to begin the certification process McDonald Quality Services can help your company with our training services.

Part of the thought process behind the ISO 9001:2000 standard was of an organization's customer. Satisfied customers are necessary for the long-term health of any organization. If you continually meet customer's expectations with quality products you will have satisfied and repeat customers.

Even though the ISO 9001:2000 does have specific requirements your quality system must meet, there are no rules as to how these requirements should be met. The ISO consulting and training services we offer help your company to bridge the distance between requirements and implementation.

Part of the standard requires your company to audit its own ISO 9001:2000-based quality system. These audits are to confirm and document that you are managing your processes effectively and are in control of the activities within your organization.

Something else to consider is extending an invitation to your clients to audit your company's quality system to confirm and acknowledge that your company is continuously capable of delivering services or products which meet their requirements.

An additional step for your company to take is to retain the services of an independent quality system certification body to obtain an ISO 9001:2000 certificate of conformity. McDonald Quality Services provides third-party lead auditor services to three major certification bodies. We can't begin to stress the long-term marketplace importance to your company of the perceived credibility of obtaining this independent assessment for your company in our ever-growing global manufacturing economy.


The Requirements of ISO 9001: 2000

The ISO 9001: 2000 standard (information provided by ASR - American Systems Registrars) consists of five different processes. Even though presented here in an abbreviated fashion, it does provide an overview of the requirements. McDonald Quality Services provides training for the five different ISO 9001: 2000 processes. If you have any questions or would like to arrange a consultation about these five processes please call us at 248.794.3040.

   Quality Management System
   Documentation requirements
   Quality manual
   Control of documents
   Control of records

   Management Responsibility
   Management commitment
   Customer focus
   Quality policy
   Planning
   Responsibility, authority and communication
   Management review

   Resource Management
   Provision of resources
   Human resources
   Infrastructure
   Work environment

   Product Realization
   Planning of product realization
   Customer related processes
   Design and development
   Purchasing
   Production and service provision
   Control of monitoring and measuring devices

   Measurement, Analysis and Improvement
   Customer satisfaction
   Internal audits
   Monitoring and measurement of processes
   Monitoring and measurement of product(s)
   Control of nonconforming product
   Analysis of data
   Improvement

Certification is based upon employee count and sites of a company, and upon the standard. Certification lasts three years. Surveillance audits are conducted either annually or twice annually.


Call or Email McDonald Quality Services Today!

James McDonald
McDonald Quality Services
1842 Treborne Circle
Commerce Township, MI 48390

Phone: 248.794.3040


jmcdonald12@sbcglobal.net

www.isotsconsultants.com

 
From Our Clients

"James served as our ISO 9001:2000 surveillance auditor for three audit rounds and we were very pleased with his knowledge of the standard, his auditing skills and his willingness to work to resolution when interpretive issues arose. When we embarked on our journey to TS 16949 certification, we chose James as our consultant for these same reasons. He has served us well with the work he has done in preparing us for the certification audits to follow later this year."

Tom Humphrey
Director of Quality Assurance

   Indiana Mills and Manufacturing,
   Inc.
   Westfield, IN




"James helped Hughes Parker Industries transition from QS9000 to TS16949 in 2006 and has conducted our internal audits ever since. He is knowledgeable, responsive and very helpful. I highly recommend him!"

Bill Hillis
Director of Quality & Process Engineering

   Hughes Parker Industries
   Lawrenceburg, TN




"James created our TS16949 manuals and conducts our internal audits twice annually. Through his service, we have never had difficulty with our 3rd party audits since we are always very well-prepared. He helps keep us up-to-date and his responsiveness to questions is fantastic. I would hire this company again anytime!"

Charles Lanius
Quality Manager

   Torco, Inc.
   Marietta, GA




"James McDonald consulted at General Seal Corporation and guided us to accreditation to TS16949. We found the personalized service exceptional and received tremendous value at a very fair cost. I would highly recommend James to any company in need of consulting or internal audit services."

Paul Wu
President

   General Seal Corporation
   Sterling Heights, MI




"Scherdel Sales and Technology-USA has used the services of James McDonald for consulting and internal audits with excellent results. His work has been very helpful and I strongly recommend his services."

Holger Dressel
Engineering and Quality Manager

   Scherdel Sales and Technology-
   USA
   Muskegon, MI




"James McDonald has helped Hart Precision Products achieve QS9000 and TS16949 accreditation through his excellent consulting services and now conducts our TS internal audits. His relationship with our company has been invaluable and is very much recommended."

Rob McCollum
Plant Supervisor

   Hart Precision Products, Inc.
   Redford, MI




"Metalbuilt has utilized the services of McDonald Quality Services for 3 years. James created our manuals and helped us achieve ISO certification and is now assisting us in preparation for TS16949. His assistance has been excellent. He is highly recommended!"

Mike Horvath
CFO

   Metalbuilt
   Macomb, MI